Accolade Adds Vice President of Operations Transformation and Senior Director of Inclusion and Diversity to Support Growth and Strategic Initiatives

“Balancing operational excellence with customer and employee satisfaction are core areas of focus, and we’re thrilled to expand our leadership team in support of these priorities,” said David Swift, Accolade Chief Service Officer. “Our connected technology platform and expanded operational team provide new opportunities to serve millions of new members. We’re excited to bring on two talented operational leaders who know what it takes to support organizations through tremendous growth while identifying new opportunities.”

As Vice President of Operations Transformation, Thelma Haylock will work to innovate around operational efficiencies and scale services to support millions of new Accolade members. She brings extensive experience managing large-scale change initiatives across entire organizations. Before joining Accolade, Haylock led change management, communications and training programs for business technology at Pfizer, a leading biopharmaceutical company. Thelma blogs more of her thoughts here, “Accolade is a company at the tipping point.”

New Accolade Director of Inclusion and Diversity Tina Gilbert will design the company’s enhanced inclusion and diversity strategy to support the Accolade solution, operations and standing as a top workplace across the nation. Gilbert brings deep expertise in employee engagement, organizational effectiveness, and business performance through inclusion and diversity principles. Formerly, Gilbert was Director of Inclusion and Diversity at Teva, a leading pharmaceutical company, where she transformed inclusion initiatives from broad compliance measures into significant pillars of the business, improving inclusion and diversity scores year over year. Tina, recognized by FindSpark as a “30 Must-Follow Diversity & Inclusion Thought Leaders Transforming the Workplace,” dives into “Expanding the possibilities of Inclusion and Diversity,” in this blog.

Accolade’s position as a fastest growing company in 2017, is supported by its significant member and employee growth. Accolade is hiring across its business and invites applicants to view job postings at http://www.accolade.com/careers.

About Accolade
Accolade empowers individuals and companies to make smart decisions that dramatically change the complex and costly realities of healthcare. Accolade is the single entry-point for personalized health and benefits for employers, health plans and their members. By integrating disparate silos of health information and programs within an intelligent technology platform, Accolade creates an actionable health profile for each member. The company’s highly trained Health Assistants and Nurses blend empathy and expertise to engage more than 70% of an employee population, build trusting relationships using an exclusive behavioral science method, influence care decisions earlier and ongoing, and empower action toward better decisions and better health. Accolade is equally a partner and advocate for plan administrators as they foster healthy populations and effective benefits programs. By infusing healthcare with trust and technology, Accolade maintains 70+ Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes magazine, a fastest-growing private healthcare company by Inc. 500, and a Top Workplace in Philadelphia, Scottsdale and Seattle. For more information, visit accolade.com.

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